Dear Audrey & Bear family,
In response to the COVID-19 outbreak, we want to reassure you that our top priority is the health and safety of you, your little ones, and our team members.
We are listening to recommendations from the U.S. Center for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to help prevent further spread of the virus.
We have increased additional safety measures such as:
- More frequent hand washing
- Use of hand sanitizer
- More cleaning of our workspaces.
We are encouraging any team member to take any signs of illness seriously and seek appropriate medical attention when needed.
We make everything by hand in our studio in Lindon, Utah so we are able to directly control the quality and safety of our products and our work environment. We are making sure to follow recommendations and best pracitces to provide safe, quality products for you and your family. You may also be wondering if the packaging is safe to handle? The WHO has answered that it is safe to handle packages that have been through the mail system.
Harmonee, our customer service representative, is available to answer any additional questions you might have for us. Please email us at firstname.lastname@example.org with any concerns or questions over the upcoming weeks.
We encourage you to visit https://www.cdc.gov/covid19 for more information.
Thank you for your continued support,
The Audrey & Bear family